Returns Policy
You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).
You should expect to receive your refund within 2-4 weeks of returning your package, please use a shipping option with tracking to our warehouse, without it refund will not be guaranteed, however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days domestically, international will take longer), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 4 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We accepts orders 24 hours a day, 365 Days a year. Orders are processed in the order they are received and rush shipping options, such as Priority and Express shipping, are elevated in order to meet shipping deadlines. Most orders are shipped from our warehouse located in Orange County, CA via a combination of DHL and USPS. We ship to all 50 U.S. states and most international countries via DHL International and USPS International.
Orders placed are usually processed and shipped within couple business days from the time of purchase, but generally orders placed before 11AM Pacific standard time we strive to ship out the same business day, priority or express shipping placed after 1pm are typically shipped the next business day, orders placed after 1pm on Friday to Sunday are shipped the following Monday and shipped within 1-2 days, as shipping services do not offer pickup on weekends.
International Shipping:
We ship to most international countries! International shipping logistics are handled through our shipping partner DHL and USPS, and will comes with tracking number.